Terms and Conditions for Wholesale Ordering & General Business Decorum:
1. All wholesale, private label, bulk and custom orders must be detailed on a signed purchase order. A purchase order submitted electonically will be deemed to carry the required signature, as an electronic signature, once sent.
2. Once an order has been made, the order must be paid for to ensure no pricing changes. Any orders not paid for within 5 business days, will not be guaranteed the catalogue pricing in the event of any pricing changes.
All of our policies are designed to protect the organic farmers and their families.
*We pay our organic farmers up front or in advance, this is known as 'parity', so cancelling an order for organic products is like taking away the farmers's productivity -> exactly why we are here - to protect organic/biodynamic farms and families... so no changes to written wholesale orders, please! This strict policy is also due to our sourcing in a number of different currencies from different countries for genuine organic, biodynamic, fair trade and social justice when such raw materials are not readily available to be sourced locally.
3. Once a private label, bulk or custom order is made, it is a firm, final irrevocable order and stands as the inventory order - as all orders are made from scratch and by hand as custom orders. No refunds. Only does Organic Trader™ have the discretion or right to substitute product that is delayed or seasonally unavailable. Organic Trader does not give the right for the wholesale orders to be changed or substituted once the order is submitted. Know and be clear as a wholesale customer on your business requirements and plan what you are wholesale ordering based upon your business. Any changes will be viewed as an additional order, which are to be prepaid. prior to shipping.
4. The jurisdiction and legal territory, in all circumstances for all business and orders made with Organic Trader™ will be the Province of British Columbia.
5. Orders made and not picked up, will incur weekly storage charges. In all cases for all orders, shipping, customs and brokerage are the responsibility of the ordering party/wholesale customer, and duly must be arranged by the wholesale customer. Any damages or claims must be made within 3 business days, in the event of a damage claim for shipping, the wholesale customer/consignee must deal directly with the shipping company, and may wish to add insurance to any shipping order, through the shipping company.
6. Any orders packed and then unpacked because of the wholesale customers inefficiency will incur administrative and logistics charges for the second preparations.
7. Special orders made based on customers verbal or written promises or representations will be considered actual orders, and in all cases the wholesale business customer shall be liable not only for the order amount but also for any damages occurring from the rescindance of such orders.
8. Any orders made and not scheduled to be picked up within 15 days, once notice is given by the Organic Trader™ warehouse, will incur a 15% restocking fee and pallet re-preparation fee, for each 15 day period.
9. Any excessive or tedious use of office time involving the use of blame, rudeness or profanity by the wholesale customer to cover their own mismanagement, inexperience or lack of responsibility for proper communication will trigger a serious administrative charge of a minimum per episode of $250 CAD, and $275 per hour per re-address/incidents/interruptions.
10. For private label orders, these terms and conditions apply, as well as the Organic Trader™ confidentiality and terms and conditions for contract manufacturing, available in pdf, just below.
Confidentiality, Non-Circumvention, Non-Disclosure Agreement PDF
Intellectual Property Notice and Claim:
Please note: Organic Trader Canada™ is the Owner or registered Claimant of the materials on the Organic Trader™ web sites and on all related marketing materials, articles, brochures in any format.
Any unauthorised use, storage or retrieval of the information, text, material, html or pictures, explicit international laws of copyright, trademark, privacy, piracy and recovery apply - with severe penalties for any mis-use or breach against the Notice and established Claim of this Intellectual Property. Please contact the representatives/owners of this site for any such explicit written permission for use, prior to any use.
Intellectual Property Notice and Proprietary copyclaim or Copyright on all materials, marks and information posted by this business or author: 1999->ongoing. With the preservation of all rights, prerogatives, titles & values, under penalty of $3,000,000-EURO, per breach, for any unauthorized use or misuse, by Notice of Claim in Commercial Affidavit, by post, or to the last know electronic address.
Permission for any use must be obtained, prior, in writing from this author. The licensing cost/fee to use any protected and proprietary copyright or trademarked material off this site is $3-million-EURO, per use, and is accepted, by tacit consent upon entering our web sites. The claim of damages is triggered at the moment of, and upon transferance, in any manner, of such/protected material, the breach thereby becoming the consideration for these contract provisions, fully under, but not limited to, these above terms.
Please contact us in writing through e-mail,
in the event that you may wish to obtain any materials on our site at;
services (a) organictradercanada.com
or by mail, in writing, to:
Organic Trader™ Canada
1681 Cowichan Bay Road, PO Box #31
Cowichan Bay Village, B.C.
V0R 1N0
for enquiries or questions: (250) 929.1929
Thank-you.
Copyright 1999->current © Organic Trader™ Canada & Joseph Borkovic